Archives for January 2023

Ear Community launches new fitting/programming reimbursement program for audiologists

Ear Community is proud to launch Pax’s Ear Fund

Pax’s Ear Fund is a hearing health reimbursement program offered through Ear Community that allows audiologists to be reimbursed for fitting/programming services when patients are denied coverage for this service by their insurance provider leaving them unable to pay the fee or high deductible at the time of the fitting/programming. This reimbursement program only covers patients born with microtia and/or aural atresia who wear Bone Anchored Hearing Devices/Bone Conduction Hearing Implant Systems. As a nonprofit organization that serves the microtia and aural atresia community, we ask that patients must have microtia and/or aural atresia to qualify as we have limited funds to work with for our community.

Details of this program:
While insurance providers may have a code for cochlear implant programming and the cleaning and programming of hearing aids, there may not be an equivalent billing code for the fitting/programming of bone conduction hearing devices. This can leave the patient having to pay out-of-pocket for this service when they often cannot afford to do so. When fitting and programming bone conduction hearing devices, audiologists may try to bill under the unlisted CPT code 92700 but may still be denied by the patient’s insurer. Ear Community can help! Pax’s Ear Fund would allow audiologists to seek direct reimbursement for these appointments. Reimbursement would be allowed for (1) fitting/programming fee per patient only and not to be used multiple times on the same patient. The reimbursement would go directly to the audiologist from Ear Community for this service, not the patient.

Ear Community would need to be set up as a vendor in the audiologist’s clinic system so that a billing invoice can be generated to Ear Community for the reimbursement request. Requests for reimbursement must be approved by Ear Community first before billing our organization directly. This can be done via email along with verifying the cost of the (1) fitting/programming fee for the patient and simply having both parties agree to the reimbursement amount with date of service. A copy of the denial letter from the insurer can be submitted to Ear Community by the audiologist. Clinics may simply choose to send Ear Community a copy of the financial agreement form that informs the patient of the out-of-pocket cost in advance of the fitting/programming as proof for reimbursement request. Ear Community would mail a check to the audiology clinic for that audiologist to be reimbursed.

It is Ear Community’s goal to help as many children and adults to hear their best as much as possible. The reimbursement for audiologists for the patient fitting/programming will be on a first come first serve basis. Ear Community will respond with the acceptance of the reimbursement or let the audiology office know if our organization’s funds for the year have already been exhausted upon the audiology clinic reaching out before both parties enter agreement for reimbursement. Pax’s Ear Fund is made possible by a sweet little boy named Pax who was born with microtia and atresia. Pax and his family know how important it is to help provide the gift of hearing to those in need. Ear Community is grateful for Pax’s Ear Fund! Pax’s fund gives Ear Community the opportunity to help give back to the Deaf and Hard of Hearing Community when helping members of the microtia and atresia community thrive.

Qualification requirements:
– Patient must have microtia and/or aural atresia
– Fitting/programming fee is for patients who wear a BAHS (implanted or on the soft band headband), not traditional hearing aids.
– Patient must have been denied coverage for the fitting/programming service for the Baha/BAHS by their insurer or cannot afford the fitting/programming fee due to having a high deductible that cannot be met financially at the time of the appointment. Proof of denial can be submitted by the audiologist showing denial of coverage for the service of a fitting/programming under the unlisted code of 92700.
– The dollar amount for the fitting/programming must be noted on Ear Community’s application form for reimbursement along with date of service (see attached application for reimbursement).

Additional stipulations:
* Audiologists must reach out to Ear Community first when seeking approval for reimbursement for the fitting/programming service fee before submitting for direct reimbursement to our organization. When doing so, please confirm what the audiology fitting/programming fee dollar amount will be along with the date of service. This program will only cover (1) fitting/programming fee per patient and not multiple fitting/programming fees for the same patient.
* Patients must be in the United States and appointments must take place in the United States.
* A HIPAA waiver from your office may be signed by the audiologist/patient in order to communicate with Ear Community, if needed.
* The patient is not allowed to file for reimbursement for the (1) fitting/programming with their insurer when Ear Community reimburses the audiologist for this service.

Ear Community Programming Reimbursement Form

It is Ear Community’s goal to help as many children and adults with microtia and aural atresia to hear their best as much as possible!
Thank you,
Ear Community
www.EarCommunity.org

Ear Community’s “thank you” to the William, Jeff and Jennifer Gross Family Foundation

 

 

 

 

A special thank you to the William, Jeff and Jennifer Gross Family Foundation for it’s amazing support to the Ear Community Organization!

I would like to share about a miracle that recently happened to our Ear Community Organization in December. Many know how much Ear Community means to me, as the Founder, but also to my family and to the Microtia and Aural Atresia community. It has become my calling and my passion since 2010 and has grown from advocating for and helping my own daughter, Ally, to helping thousands of children and adults and their families all over the world who have Microtia and Atresia. As a grassroots nonprofit, we don’t have a lot of funding and I wear all of the hats the large nonprofits wear, but I do not have a staff to help get everything done. Each year, I struggle to keep Ear Community’s doors open, worrying about funding, finding donors and when the year will come that I cannot keep up with everything and will have to go back to work. I have slowly been running out of steam and really beginning to struggle with keeping up with everything that needs to be done, including giving my family the attention they need and deserve. Even my health was beginning to be affected.

At my Maryland picnic last summer, I had a bit of an emotional breakdown feeling completely overwhelmed and not feeling as though I could keep Ear Community going without the help and support I was in need of. Feeling worn down at my event- I fell apart a little. I literally sobbed during my “thank you” to the families and professionals who attended. I said “I don’t know how much longer I can keep doing this”. All of this means so much to me and to so many others – I cannot just stop! So, I kept going. All of the programs our organization has in place are amazing, but over the years have become a tremendous amount of work for one person to manage everything – donating hearing devices, hosting events, awarding scholarships, our national awareness day, our genetics research, the collaborative work I do with other organizations and our legislation), including the paperwork part of the organization = which is an incredible amount of work for one person!

I was really beginning to worry that I couldn’t keep doing all of this, continued to ask for help, any help, anybody! In November, I made up my mind to go back to work. I updated my resume, my LinkedIn profile and my recommendations. I was ready to sadly push Ear Community onto the back burner, promising myself that I would still work on Ally’s Act on the side. I cried so many times because I would never be able to accept stopping or not giving Ear Community the attention in needs because Ear Community is my third child and means so much to so many!

THE POWER OF PRAYER!

I had begun praying in September, that somehow things would hopefully all work out for my family, for Ear Community and for the Microtia and Atresia community. I searched for clarity – thinking I will most-likely need to return to work. Somehow, my prayers must have been heard! Somehow, an amazing family and their foundation found Ear Community and has offered to help! Ear Community was selected as one of the many charity organizations that the The William, Jeff and Jennifer Gross Family Foundation chose to support and donate to. This amazing family and their foundation, a complete Godsend when needed most, graciously donated $200,000.00 to Ear Community during December 2022!!! It is an absolute miracle that I am still processing! The William, Jeff and Jennifer Gross Family Foundation have helped millions of people, causes and organizations around the world, doing amazing things and offering tremendous support where it is needed, helping people and changing lives! This gift will help Ear Community continue and will change even more lives in the Microtia and Atresia community, but most of all this gift has changed my life because I love what I do and thanks to this kindness I can continue doing what I love, but find the help I need to get this all done! I am forever grateful to the Gross family, for this miracle and for my prayers being heard! I am still processing that this help found Ear Community when our organization needed it most – before I thought I would have to stop.
Press release.

Thanks to this generous contribution from the William, Jeff and Jennifer Gross Family Foundation, Ear Community will be able to find the help it needs to run as a healthy organization, but is mostly proud to establish an additional hearing fund that will allow Ear Community to cover fitting and programming fees for the individuals who need bone anchored hearing devices, but who have been denied the coverage for this fee by their insurance providers. Our organization’s new fitting/programming fee program will begin this month in January of 2023! Audiologists will be able to apply for reimbursement to cover the denied fitting and programming service, helping save their patients some money when giving the gift of hearing. This new program will proudly be called Pax’s Ear Fund.

Ear Community is a leading nonprofit that helps children and adults who are born with the congenital anomaly known as Microtia (missing or underdeveloped ears), Aural Atresia (absent or underdeveloped ear canals, resulting in hearing loss) and Craniofacial Microsomia (slightly crooked smiles due to asymmetry of the jawline).

Thank you again from the bottom of Ear Community’s heart and from the Microtia and Atresia community! Thank you for helping so many people and nonprofits all over the world! Our community and organization will be forever grateful for your support and sincere kindness and generosity! Thank you for helping Ear Community continue to serve the Microtia and Atresia community, helping children and adults without ears and hearing loss!
Melissa Tumblin
Founder, Executive Director
Ear Community
www.EarCommunity.org

Learn how Baha® Start gives Cash his “super power”

Here is a super cute video from Cochlear Americas about Cash, and why he enjoys being a Baha Start user! Cash’s family also happens to be one of our beautiful Colorado microtia and atresia families that my family has known for years as a part of our Ear Community. We are so happy for Cash that he is hearing his best with Baha Start and that he and his family had such a fun time helping advocate for both Microtia and hearing loss in this video. 👂❤️

“One of the most fun things we got to do in 2022 was be in a commercial for cochlear! Cash was highlighted using his Baha – and we are so excited we finally get to share it!! Go Cash go! Thank you to Cochlear Americas, product manager, Melissa Thompson and Ear Community for the great and fun opportunity!” – Caitlin and Family

A special thank you to Cochlear Americas for being a proud Platinum Sponsor to our Ear Community Organization since 2011! Thank you for all of your support to our microtia and atresia community and for helping give so many children and adults the opportunity to hear with your bone conduction hearing technology

Link to Cash’s video can be found here.

Thank you and what a great way to start the New Year!
Melissa Tumblin
Ear Community
www.EarCommunity.org

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