Experiencing a global public health emergency has prompted us all to do the very best we can to continue to support the communities we serve. During COVID-19, MED-EL has introduced a special program to provide prompt access to sound for candidates for a bone conduction system.
We have found that training the recipient and family on the use and care of ADHEAR is the most important part of the process. So for ADHEAR candidates who would prefer to proceed quickly to better hearing, there is no need to delay. We partner with audiologists to provide support for successful remote trainings and resources like videos, checklists and questionnaires.
The ADHEAR COVID-19 Program includes:
1. Flexible shipping options
MED-EL can offer the audiologist flexible shipping choices – direct to the recipient’s doorstep or direct to the audiologist’s clinic. This means the audiologist can handle scheduling limitations due to COVID-19 and more importantly, candidates who are not comfortable with face-to-face appointments at this time.
2. Remote orientation for the recipient
ADHEAR comes out of the box with 4 pre-defined settings, a push button for program changes and an active volume control wheel.* In fact, the software is described as an optional configuration software because these pre-defined settings are proven to be a good starting point for recipients, with equivalent outcomes to other bone conduction devices on the market. In the two years since its launch, ADHEAR has moved from innovative solution to proven concept. Click here for a review and analysis of ADHEAR results.
Once clinics return to normal operations, we recommend an in-person follow-up for any programming adjustments.
For more information, please visit: www.MED-EL.com
